Customer account journeys
A workflow built around customer account journeys, scoped to how b2c solutions teams already work.
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Industry solutions / B2C solutions
Customer mobile apps for B2C solutions
A useful customer app needs to solve a real task and fit naturally into the wider service.
01 / Understand
Define the core customer journeys and build a mobile experience connected to the organization's content and systems.
Where technology can help
Solutions shaped around the work
Service and order status
A workflow built around service and order status, scoped to how b2c solutions teams already work.
Mobile platform integration
A workflow built around mobile platform integration, scoped to how b2c solutions teams already work.
Explore the focus areas
Find the workflow you need to improve.
Related Raybit products
Tools for connected experiences
Questions for B2C solutions
Start with the right questions.
What should we understand before designing a b2c solutions solution?
A useful customer app needs to solve a real task and fit naturally into the wider service. We start with the current process, the people involved, and the tools already in use.
Can a solution connect with systems we already use?
Integration options depend on the systems, access, and documentation available. We can map those dependencies during discovery.
Can we begin with one workflow and expand later?
Yes. A project can be scoped around a clear first workflow, with later phases planned against business priorities and technical dependencies.